About Us
Casiny is an online casino brand launched in 2025, operated by Neptune Projects S.R.L. under a Tobique Gaming Commission B2C licence. The platform targets international players, including those in Australia and New Zealand, with a catalogue of nearly 400 games, multi-currency support, and a three-stage welcome package worth up to AU$4,500 plus 150 free spins. This page covers the core details players typically look for before signing up, from the operator background and licensing position through to game selection, payments, and support.
Australian players should note that Casiny is not licensed by any Australian authority. The Australian Communications and Media Authority has classified the brand as an illegal offshore gambling service and has blocked related domains, including casiny.com and casiny1.com. Players are responsible for understanding local gambling laws before registering.
Who Operates Casiny
The casino is registered and operated by Neptune Projects S.R.L., a Costa Rica-based company with registration number 3-102-900308. Earlier regulatory references also mention Dama N.V. in connection with the brand. The platform holds a B2C online gaming licence issued by the Tobique Gaming Commission, with the current licence valid through 22 August 2026.
The Tobique Gaming Commission is a recognised offshore regulator that issues gaming licences to international operators. While it is not equivalent to a domestic Australian licence, the Commission maintains operational requirements covering fair play, data handling, and player fund management. Casiny terms and conditions outline the full scope of rights and obligations that apply to all registered accounts.
The platform accepts deposits in AUD, EUR, USD, and several cryptocurrencies including Bitcoin, Ethereum, Litecoin, and USDT. This range suits Australian players who prefer to fund accounts in local currency or transact via crypto for faster settlement.
What Casiny Offers
The game catalogue sits at close to 400 titles across slots, live casino, table games, jackpot games, instant games, and crash-style arcade games. Software is supplied by more than 19 confirmed providers, with Evolution handling live dealer content and Pragmatic Play, NetEnt, Play’n GO, Hacksaw Gaming, Nolimit City, BGaming, and others covering the slots and RNG segment.
Key mechanics available across the slot library include:
- Megaways formats with dynamic reel structures
- Cascading wins that replace symbols after each win
- Hold and Win bonus rounds tied to symbol locks
- Progressive jackpot links on titles such as Mega Moolah, Divine Fortune, and Major Millions
- Bonus Buy options for direct feature entry
- Free spins with multiplier overlays
Live casino tables cover European, French, and American Roulette, Classic and Infinite Blackjack, Classic and Speed Baccarat, and a selection of game show-format titles with side bet options. RNG table games include Video Poker, Sic Bo, and standard Baccarat variants.
All game outcomes are generated through certified Random Number Generator systems operated by the supplying studios, each of which holds its own third-party testing certifications.
Bonuses and Promotions
New accounts can claim a three-deposit welcome package totalling up to AU$4,500 plus 150 free spins. The first deposit returns 100% up to AU$1,000 with 25 free spins, the second offers 150% up to AU$1,500 with 50 free spins, and the third reaches 200% up to AU$2,000 with 75 free spins. All stages carry a 40x wagering requirement on the bonus amount and a maximum bonus bet of AU$25. Bonus funds expire after 7 days and free spins must be used within 3 days of activation.
Ongoing promotions include a weekly free spins offer of 50 spins for players who have deposited at least AU$30 in the prior seven days, with a 1x wagering requirement and a AU$750 maximum win cap. A referral programme pays AU$50 to the referring account and AU$5 to the new player, with a cap of five referrals.
VIP and Loyalty Programme
Casiny runs a ten-level VIP system where players accumulate XP through eligible wagers. Cashback rates start at 2.5% from Level 2 and scale through to 25% at Level 10. Higher tiers also unlock personal promotions, faster withdrawal processing, and dedicated VIP support.
Payments and Processing
The minimum deposit is AU$20 and the minimum withdrawal is AU$10. Visa and Mastercard are supported alongside Bitcoin, Ethereum, Litecoin, and USDT. Additional methods including bank transfer and e-wallets may be available depending on location. Crypto withdrawals typically settle within minutes to 24 hours, card withdrawals take several hours to three business days, and bank transfers require three to five business days. A 1x deposit rollover applies before withdrawal requests can be submitted.
KYC verification is required before withdrawals are processed. Accepted identity documents include a passport, national ID, or driving licence, along with selfie verification. Address confirmation requires a utility bill, bank statement, or official document issued within the past 90 days.
Platform and Support
The mobile version runs through a standard web browser on iOS, Android, and tablet devices with no native app required. All core functions are available on mobile, including deposits, withdrawals, bonus activation, live casino, and account settings.
Customer support operates 24 hours a day, seven days a week, through live chat, email, and a help centre. English is the primary support language. The support team handles account access, payments, bonuses, verification, and technical queries.
As an online casino Casiny built for international players, the platform combines a broad game library, layered bonus structure, and crypto-friendly banking in a mobile-first environment. Players seeking information on responsible gambling tools, including deposit limits, session limits, loss limits, and self-exclusion, can access those controls directly from the account dashboard. GambleAware resources are also recommended for anyone who needs additional support.